Legal-trained reception
Camila follows your firm's scripts, word for word. Add live LegalEdge receptionists by day and she covers overflow and after hours.
AI receptionist for law firms · South Florida
Every call answered.
Never voicemail.
Camila is a legal-trained AI receptionist. When your lines are busy, after hours, or a caller speaks Spanish, she picks up on the first ring. She takes intake, books consultations and sends you the summary before the caller hangs up. Want people on the phones by day? Pair her with LegalEdge's South Florida receptionists.
- Answers 24/7/365
- English & Spanish
- Launched with LegalEdge Services
1 ringAverage pickup, day or night
< 60 secFrom hang-up to your inbox
0 voicemailsEvery caller reaches someone
5 officesBrickell · Coral Gables · Fort Lauderdale · Sunrise · Boca Raton
Hear it live
Call Camila yourself. Right now.
Pick a caller, press call, and talk out loud. Camila answers for Coral Harbor Law, a fictional firm we built for this demo. Watch the right-hand panel: everything she captures lands there the way it would land in your inbox.
1 · Choose your caller
You play the caller · swipe on mobile2 · Set the moment
CamilaAI receptionist · Ready
0:00
What's included
A true extension of your front desk
Legal-trained reception that knows the difference between a new lead, a nervous client and a court clerk, and treats each one the way you would.
Routing built for your firm
Different handling by practice area, attorney, day of the week and caller type: new lead, client, court or opposing counsel.
Lead screening & conflict pre-check
We screen for fit and collect the other party's name on every new matter, so you can clear conflicts before the consult.
Consultations booked on the call
We book new-client consults and existing-client appointments right into your calendar while the caller is still on the line.
Summaries in under a minute
Every call becomes a clean summary by email and text: who called, what they need, urgency and next step. It's CRM-ready.
Bilingual, no extra charge
English and Spanish on every call, inbound and outbound. Summaries always arrive in English for your team.
Better together · Camila + LegalEdge
People first. Camila when it counts.
Other services make you choose between humans and AI. On Front Desk plans you get both: LegalEdge's people for the relationship, and Camila so no call ever goes unanswered.
- 8:30 AM – 5:30 PM
Your LegalEdge receptionist answers
A dedicated South Florida team that knows your firm, your clients and your preferences.
- Busy lines
Overflow rolls to Camila after four rings
No hold music, no voicemail. She can warm-transfer back to a person the moment one is free.
- Nights, weekends, holidays
Camila answers 24/7
Intake, consult booking and messages all get handled. Your morning starts with summaries, not a voicemail backlog.
- True emergencies
Your on-call attorney gets paged
Arrests, same-day court changes and hard deadlines reach the right attorney right away.
30-Day Calibration
Setup that fits your firm from day one
You don't have to guess at a plan. We go live, listen to your real calls for 30 days, tune everything, and then recommend the plan your call volume actually needs.
Day one isn't a trial run
Before you go live, we build your scripts, intake questions, routing and calendar rules with you. Camila and your receptionists learn your firm the same week.
Tuned on your real calls
For 30 days we watch your call patterns: peak hours, after-hours volume, languages, lead quality. We tighten scripts and intake every week, and you approve every change.
Pay for what you actually use
We walk you through the numbers live and recommend a plan based on real usage. The calibration fee is credited to your first month.
Service we put in writing
If we miss one of these, your next month is on us.
No-voicemail promise
Every call is answered by a person or by Camila, 24/7.
No-hold promise
Callers are never parked on hold so we can answer another line.
60-second summary
Your call summary arrives within a minute of hang-up.
Next-day changes
Script and routing updates go live within one business day.
Plans
Three ways to cover your phones
Billed by the second, never rounded up to the next minute. Final pricing is set after your 30-Day Calibration, based on your real call volume.
After Hours
For firms whose staff covers the day
- Camila answers nights, weekends & holidays
- Intake, conflict pre-check & consult booking
- Urgent paging to your on-call attorney
- English & Spanish
Front Desk
People by day, Camila after hours
With LegalEdge Services
- Dedicated LegalEdge receptionists, business hours
- Overflow rolls to Camila, never voicemail
- Everything in After Hours
- Warm transfers & message delivery
Front Desk + Office
Answering plus a real Florida address
With LegalEdge Services
- Everything in Front Desk
- Virtual office at a LegalEdge location
- Meeting & deposition rooms on demand
- Paralegal & admin support when you need it
Built for Florida practice
Built around Florida Bar guidance
We designed Camila around The Florida Bar's guidance on generative AI in intake (Ethics Opinion 24-1). She also runs under your firm's supervision.
- She says she's an AI. Every caller hears it in the greeting, along with the recording notice Florida requires.
- No legal advice, ever. She never evaluates a case, predicts an outcome or promises representation.
- Minimal intake before conflicts. She collects only what's needed to book, and stops callers from over-sharing.
- Client confidentiality. She won't discuss an existing matter with an unverified caller. She takes a message instead.
- Your rules, your review. You approve the scripts, and you can audit every call and summary.
Legal answering service FAQs
Will my callers know they're talking to AI?
Yes, and that's by design. Camila introduces herself as the firm's AI receptionist, as Florida Bar guidance recommends. Most callers care about one thing: someone picked up and helped. On Front Desk plans, your LegalEdge receptionists answer first during business hours.
What happens when a call needs a real person?
During the day Camila can warm-transfer to a receptionist or your paralegal. After hours she takes a detailed message, books a consultation, or pages your on-call attorney if it's urgent.
Can calls be handled differently by practice area or attorney?
Yes. Scripts, intake questions, consult fees, calendars and routing can differ by practice area, attorney, day of the week and caller type. There's no limit on customization.
Does Camila give legal advice?
Never. If a caller asks whether they have a case or what to do, she explains that the attorney will answer that and gets them booked.
Do you answer in Spanish?
Yes, at no extra charge. Camila switches to Spanish the moment a caller does, and LegalEdge's daytime team is bilingual. Your summary always arrives in English.
How do I get call summaries and bookings?
By email and text within a minute of every call. During calibration we can also connect your calendar and practice-management or CRM system.
How is billing calculated?
By the second. A 2-minute-15-second call counts as 2.25 minutes, not 3. Your plan is recommended after 30 days of real usage.
What is the 30-Day Calibration?
A guided first month. We set up coverage, tune scripts on your real calls every week, and then recommend a plan built on your actual volume. The calibration fee is credited to your first month.
Can I keep my existing phone number?
Yes. Most firms simply forward busy, no-answer and after-hours calls to us, so nothing changes for your clients.
For South Florida law firms
